Return & Refund Policy

Return and Refund Policy:

We at Fullfilling Aesthetics are committed to ensuring your satisfaction with every purchase. We understand that sometimes returns or refunds may be necessary. Please take a moment to familiarize yourself with our return and refund policy:

1. Eligibility for Returns:

   - To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

   - Returns must be initiated within [number of days] days from the date of delivery.

   - Personalized or customized items may not be eligible for return unless there is a defect or error on our part.

2. Return Process:

   - To request a return, please contact our customer support team within the specified time frame, providing your order details and reason for the return.

   - Our customer support team will guide you through the return process and provide you with a return authorization if applicable.

   - Please ensure that the item is securely packaged to prevent any damage during transit.

3. Refund Process:

   - Once the returned item is received and inspected, we will notify you of the status of your refund.

   - If the return is approved, a refund will be initiated to your original method of payment within [number of days].

   - Please note that shipping and handling charges are non-refundable, unless the return is due to an error on our part.

4. Exchanges:

   - At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process as described above and place a new order for the desired item.

5. Damaged or Defective Items:

   - In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately.

   - We may request photos or other evidence to assess the situation and determine the appropriate course of action, which may include a replacement or refund.

6. Non-Returnable Items:

   - Certain items, such as perishable goods, intimate or sanitary products, and gift cards, may not be eligible for return or refund. Please review the product description for specific details.

7. Return Shipping:

   - The customer is responsible for the return shipping costs, unless the return is due to an error on our part.

   - We recommend using a trackable shipping service to ensure the safe and timely arrival of your returned item.

We strive to process returns and refunds as efficiently as possible while maintaining a high level of customer satisfaction. If you have any questions or concerns regarding our return and refund policy, please reach out to our customer support team, and we will be happy to assist you.